Data Backup & Recovery

Common Questions

• What types of backup do you offer?

  We offer local backups to external drives or NAS devices, cloud backups to secure offsite storage, and hybrid solutions that combine both for maximum protection. We tailor the approach to your needs and budget.

• How long does data recovery take?

  Most standard recoveries are completed within 1-3 business days. Complex cases involving physical damage or large RAID arrays may take longer. We offer emergency rush service for critical situations.

• How much does data recovery cost?

  Pricing depends on the type of failure and amount of data. We provide a free assessment and upfront quote before any work begins. If we can’t recover your data, you don’t pay.

• Can you recover data from encrypted or ransomware-locked drives?

  In many cases, yes. We have tools and techniques for dealing with various encryption scenarios and ransomware variants. We assess each situation individually and give you honest expectations upfront.

• Should I use cloud backup or local backup?

  We typically recommend both. Cloud backup protects against physical disasters like fire or theft, while local backup provides faster recovery times. A hybrid approach gives you the best of both worlds.

• Do you offer backup plans for businesses?

  Yes. We offer managed backup solutions for businesses of all sizes, including automated daily backups, monitoring, testing, and disaster recovery planning. Everything runs in the background so your team can focus on work.